Why are you closed 3 days a week? We believe in our employees' wellbeing, and we also want to offer our clients evening appointments. This allows for 3 days of rest to relieve repetitive stress on our bodies. It also gives you, the client, after work choices to free up your weekends.

Why are your prices high? Actually they aren't! Comparatively speaking we are the average, but with above average results! We are continually upgrading our skills to offer the best value, and the best results. You will be consistently happy - we promise!

Why do I have to give my credit card for Online Booking? This is a feature of the software to prevent spammers from booking false appointments which could result in you not receiving your preferred appointment time.

Why do you carry the product lines that you do - I've never seen them before? We offer only the best, the healthiest, and the most exclusive products available. We sell what we love, and it's really that simple. 

Why do you close for a week in August & January? It's healthy to take a holiday, and closing the salon the same weeks each year has become a tradition that our clients understand and expect. It's easy this way, and most clients prefer booking their appointments in advance regardless of holiday closures. This also ensures that both your favourite stylist, and your favourite colourist are always present together for your services.

You don't seem to mind when I try someone new? Nope - we don't! In fact, we love when you give us all a try. We are not a commissioned based salon in any way. Teamwork and individuality are each cultivated here. We know it's great to have a back up too - just in case. So give us all a try - you'll be happy you did!

No shopping bags? We have them upon request, but if you can, please bring your own or go without. Every little bit can help our Earth. Check out our Green Statement.

What if my prom or special event is on a day that you're closed? If you have multiple friends or family that wish to have services as well that day, we may be able to open especially for you. A minimum of 6 appointments is required with a deposit.